Position: Assisted Living Manager
Location: Albert Rill Evergreen Saint Paul Nelson Road 1 Nelson Road 2
Job Summary: The Manager is responsible for the effective management of the day to day operations and services provided in Assisted Living. Insures that residents receive quality care and exceptional customer service by dedicated and competent staff and the goals of the company are met. The Manager works under the direction of the Delegating Nurse, Executive Director and the Chief Executive Officer. The Manager handles day-to-day management including operational problems and situations.
Essential Functions, Responsibilities and Duties:
- Responsible for managing the facility with all care and services provided in accordance with:
- Federal and State Rules and Regulations
- Golden Crest Policy and Procedures
- Standards of Nursing Practice
- Golden Crest Mission and Values
- Resident Bill of Rights
- Employee Handbook Policies
- Codes of Conduct
- HIPAA Compliance
- Provides direction and management to insure that each department is functioning at its proper
- Acts as role model for non-licensed staff in the delivery of safe, competent and compassionate
- Responsible for Resident Assistant check list and disciplinary actions and performance appraisals for all staff members in a timely
- Responsible for coaching and training resident assistants and provides direction and support to Resident Assistants to facilitate smooth delivery of nursing care on a daily basis.
- Meets with facility personnel on a regular basis to provide and receive information and guidance. Provides motivation to achieve excellence, and encourages self-development.
- Attends monthly meetings to provide and to receive information and direction, and reports pertinent information back to facility
- Prepares facility for licensing inspections and is available during these
- Uses resident assessment to help set measurable goals and objectives in a care plan that meets the resident’s physical, mental and psychosocial needs in conjunction with the delegating
- Evaluates residents regularly for evidence of changes in
- Monitors care provided by Resident Assistants to insure that the care plan is implemented in a timely and thorough
- Initiates and discontinues charting at appropriate times according to facility policy
- Works with department heads to provide appropriate and regular in-service
- Attends Quality Assurance Meetings in an effort to avoid and resolve
- Maintains regular contacts with residents and their families to resolve problems and promote good
- Monitors staffing on a routine basis in all departments to assure that there is adequate staff to care for residents as well as maintain a safe, clean
- Administers medications and treatments as ordered by the attending physician (oversee)
- Maintains proper surveillance of medications and records for controlled drugs. (oversee)
- Reviews daily work assignments. Reviews MARs, 24-hour logs and communication
- Sees that each Resident Assistant receives adequate report on his/her assigned residents at start of
- Immediately reports any change in resident’s behavior or medical condition, including falls and accidents, to the Delegating Nurse, Executive Director,
- Responds to emergency calls. Participates in the on-call rotation, carrying cell phone and covering shifts on the floor if a scheduled staff member is not able to report for duty and a replacement cannot be
- Attends in-service training classes and staff meetings as
- Refer to the attached expectations sheet for
Specific Skills, Knowledge, Training and Experience Required:
- High School Diploma, A.A., B.A., or B.S. Degree desirable
- Ability to effectively interact with employees, residents, family members, outside agencies, consultants and vendors
- Regular, predictable, and dependable attendance
- Ability to prioritize, establish goals and to follow through
- Experience with working with the elderly
- Experience or ability to work in a hospitality, value-added, service-oriented business environment
- Strong organizational skills
- Evidence of basic leadership skills and supervision
- Patience, poise and dignity in an emergency or crisis situation
- Tact, cheerful disposition and enthusiasm as well as the willingness to handle difficult residents
- Initiative and creativity
- Able to delegate tasks and projects
- Able to work in close cooperation with professional and non-professional staff members
- Able to make independent decisions
- Able to cope with the mental and emotional stress of the position
- Able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people
- Maintain flexibility with work schedule to address unpredictable needs
- Available to work on weekends
- Medication Technician Certification and other certifications as required by law
- Red Cross or equivalent First Aid Certification, including CPR
- Scheduled in-services and specialty trainings
- Managers Training – 80 hour course
- Experience required at the discretion of the Executive Director
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills: Ability to read and comprehend simple instructions and short correspondence. Ability to write simple correspondence. Ability to effectively communicate with management, outside entities, residents, family members, and other employees of the organization.
Mathematical skills: Ability to work with basic mathematical concepts.
Reasoning ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with day-to-day situations calmly and effectively.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly assist residents with mobility and transfers. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.
Supervisory Responsibilities: Directly supervises all facility personnel as outlined under duties and expectations.
Reporting Relationship: Reports to the Delegating Nurse, Executive Director and the CEO.
Statement of Understanding: I have read this job description and understand its contents. I also understand this job description is not intended to be and should not be construed as an exhaustive list of all responsibilities, skills, efforts or working conditions associated with my position.
I further understand that my employment is at will, and thereby understand that my employment may be terminated at will by Golden Crest or myself with or without notice.